FREQUENTLY ASKED QUESTIONS
Are all your products really natural and organic?
Yes! We use the purest organic-natural ingredients we can find. This includes essential oils and natural extracts.
Do you test on animals?
No! Never! Our products are tested on humans only. We care a whole lot about animals, which is why our company is 100% cruelty free.
Where is your product made and where do you source your materials from?
Our products are made by our founder Erika at our studio located in Miami Beach, FL. All of our ingredients come from organic farms across the U.S.A. and our packaging is also made by an American company.
What is the shelf life of your products?
Since our products are 100% organic-natural and we do not use any preservatives, the shelf life is between 2 to 3 years.
Do you have vegan products?
Yes, most of our products are vegan.
How long does it take for my order to ship?
Baiser will ship all orders within 1-3 business days.
Do you accept international orders?
Yes, we do. We try to offer the most reasonable shipping rates possible. Please contact us at email@example.com for an estimate.
What is your return and refund policy?
Due to the nature of our products we do not accept returns or refunds. If there is a problem with your order, please contact us at firstname.lastname@example.org for further instructions.
Please feel free to contact us if you have any other questions.